Office Administrator/Receptionist

Reports To:Director of Service
Location:Green Bay, WI
Department:Administration
Purpose: To answer phones, process paperwork and assist with general administrative
duties.
Key Job Accountabilities:Essential Job Functions:

* Answering phones friendly and professionally/following TES format consistently
* Greet customers and clients
* Handling of cash payments (cash, check, and credit card)
* Processing of paperwork for multiple processes
* Provide recommendations and develop strategies on how to improve quality and
quantity of services provided
* Attend meetings as required
* Identify problems and provide alternative courses of action
* Perform other work-related duties as assigned
* Assist other employees/departments when needed
Skills/Abilities/Requirements/Experience:Knowledge, Skills and Abilities

* Conforms with the core values of Total Energy Systems
* High School diploma or equivalent
* 18+ years of age
* Dependable attendance
* Excellent phone skills and etiquette
* Excellent communication skills, both verbal and written, with proficiency in English
* Excellent customer service skills
* Able to work well unsupervised; able to work independently in a fast-paced
environment
* Willingness to work a flexible schedule in a fast pace environment
* Good organizational skills and ability to multi-task required
* Computer skills to include MS office products (Word, Excel, Outlook); data entry
* Must represent the company in a positive manner at all times

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

* Must be able to communicate verbally
* Must have hearing within normal hearing ranges
* Must have finger dexterity that allows writing and keyboarding
* Must be able to sit for prolonged periods of time
* Must be able to lift and move 10lbs occasionally
* Vision requirements include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus